Privacy Policy

Effective Date: June 21, 2025

By accessing or using PlanO (“Site” and “Services”), you confirm that you have read, understood, and accepted this Privacy Policy and our Terms of Service.

PlanO Solutions LLC (“PlanO,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site or use our Services.

1. Information We Collect

A. Information You Provide Directly: Name, email address, ZIP code, child’s age/interests during sign-up or inquiry; Business and contact information from activity providers; Communications you send to us (e.g., feedback, support requests).

B. Information We Collect Automatically: Device and browser information, IP address, time zone, usage data; Cookies, pixel tags, log files, and other tracking technologies; Information about your interactions with our Site.

C. Information from Third Parties: Google Maps/Places API (location-related data); Social login providers (if used), e.g., Google OAuth (email, profile info).

2. How We Use Your Information

We use your information to respond to inquiries and support requests; provide and personalize recommendations; communicate service updates and marketing (with opt-out); analyze and improve our Site and Services; detect fraud, enforce policies, and maintain security; comply with legal obligations.

3. Legal Basis for Processing (if applicable)

If you are in the EEA/UK, we rely on the following bases: Consent; Contractual necessity; Legal compliance; Legitimate interests (e.g., service improvement, fraud prevention).

4. Sharing of Information

We do not sell your personal data. We may share your information with service providers (e.g., hosting, email, analytics); legal authorities (when required by law); business transfers (e.g., merger, acquisition, bankruptcy). We require all partners to handle your data securely and lawfully.

5. Cookies and Tracking Technologies

We use cookies and similar tools to improve your browsing experience, understand traffic patterns, and offer relevant content and services. Cookies are small files stored on your device.

Types of cookies we use: Essential Cookies – Necessary for the operation of the Site (e.g., login sessions); Functional Cookies – Remember your preferences and settings; Analytics/Performance Cookies – Track usage to help us improve the platform (e.g., Google Analytics); Marketing/Advertising Cookies – Used to show you relevant ads or track campaign performance (e.g., Meta Pixel).

You can control or disable cookies through your browser settings. Most browsers accept cookies automatically but allow you to adjust settings. If you disable cookies, certain parts of the site may not function properly.

6. Analytics and Advertising

We use services such as Google Analytics and Meta Pixel to analyze usage and deliver ads. These services may use cookies or identifiers to track user interactions. You can opt out via:

7. Your Rights and Choices

Depending on your location, you may have rights to access and correct your personal data; delete your information; object to processing or request restriction; receive your data in a portable format; opt out of marketing communications. To make a request, contact contact@myplanoapp.com. We may verify your identity before fulfilling the request and will respond within 30–45 days as required by law.

8. Data Retention and Deletion

We retain data only as long as necessary for the purposes described. When no longer needed, we securely delete or anonymize data. Users may request deletion at any time by emailing us.

9. Data Security

We implement industry-standard technical and organizational safeguards to protect your data. While we take all reasonable steps to protect your data, no method is 100% secure. You are responsible for maintaining confidentiality of login credentials.

10. Children’s Privacy and COPPA Compliance

PlanO is intended for use by parents and legal guardians. We do not knowingly collect data directly from children under 13. Parents may review, update, or request deletion of their child’s data by contacting us at contact@myplanoapp.com.

11. California Privacy Rights (CCPA)

If you are a California resident, you may: Know what data we collect and how we use it; Request access or deletion; Opt out of the sale of your personal data (PlanO does not sell personal data); Receive equal service and price if you exercise privacy rights. To exercise these rights, contact us at contact@myplanoapp.com.

12. International Data Transfers

Your information may be transferred to and processed in the United States or other countries outside your residence. We ensure appropriate safeguards are in place to comply with international data protection laws.

13. Business Transfers

In the event of a business transaction (e.g., acquisition, merger), your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” If we make material changes, we may notify you via email or in-app alert.

15. Contact Us

For questions, concerns, or data requests:

PlanO Solutions LLC
Seattle, WA
Email: contact@myplanoapp.com